Box office card payment does not work for over a month

<p>I have been a regular user of box office. Suddenly there is a problem with paying using my card on the site which is the only way i pay for box office. Every time i call the call centre they tell me the problem has been sorted out. Well sorry it has not been sorted out. Why should i pay for a full premium service if i dont get the benefits from the full service? The staf have got no idea how to rectify the problem so i suppose it will stay the same. Shocking service!</p>