HF
Henk F
1 reviews | Active since Apr 2016
06 May 2016, 11:27
Box Office accounting department can't read
Box office have reversed eft payments i made for some reason and put my account in arrears. The funds did not reach my account and every time i query this someone sends me a mail with my balance. I can read my balance of the net myself. Read my query properly and refund my money.
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 May 2016, 11:32Dear Henk
Thank you for taking you time to contact us. It is our pleasure to assist you.
We apologise for the delayed response and the inconvenience you have experienced.
We tried to contact you on the cell number provided on your MultiChoice account, but with no success.
Our records indicate that one of our worriers to your Box Office billing query. Kindly refer to your personal email address for the full break down of your query, as per case number ***.
If you require further assistance in this regard, please inform us by return e-mail.
Kind regard
Kwena Mphela
DStv (MultiChoice)'s reply13 May 2016, 11:32
Official
Dear Henk
Thank you for taking you time to contact us. It is our pleasure to assist you.
We apologise for the delayed response and the inconvenience you have experienced.
We tried to contact you on the cell number provided on your MultiChoice account, but with no success.
Our records indicate that one of our worriers to your Box Office billing query. Kindly refer to your personal email address for the full break down of your query, as per case number ***.
If you require further assistance in this regard, please inform us by return e-mail.
Kind regard
Kwena Mphela
DStv (MultiChoice)'s replyOfficial
13 May 2016, 11:34Dear Henk
Thank you for taking you time to contact us. It is our pleasure to assist you.
We apologise for the delayed response and the inconvenience you have experienced.
We tried to contact you on the cell number provided on your MultiChoice account, but with no success.
Our records indicate that one of our worriers assisted you with your Box Office billing query. Kindly refer to your personal email address for the full break down of your query, as per case number ***.
If you require further assistance in this regard, please inform us by return e-mail.
Kind regard
Kwena Mphela
DStv (MultiChoice)'s reply13 May 2016, 11:34
Official
Dear Henk
Thank you for taking you time to contact us. It is our pleasure to assist you.
We apologise for the delayed response and the inconvenience you have experienced.
We tried to contact you on the cell number provided on your MultiChoice account, but with no success.
Our records indicate that one of our worriers assisted you with your Box Office billing query. Kindly refer to your personal email address for the full break down of your query, as per case number ***.
If you require further assistance in this regard, please inform us by return e-mail.
Kind regard
Kwena Mphela