HD
Hans D

1 reviews | Active since Jun 2021

10 Jun 2022, 20:13

Box Office

Box Office ( not working): I tried to fix it myself, - no success Then I phoned DSTV, they promised to have it fixed in 48hours. • I was on the phone +/- 15min , on "MY" Airtime, my cost. And this is now a weekly thing ! ! ! Are they going to reimburse me - I think not ! ▪︎And as per DSTV promises it didn't happen. This is normal for DSTV, (par for them). • Now a agent is going to phone me , going to promise it will be fixed. The Question ; Why was it not done when I phoned in. But service is not their thing ! I am asking - just improve a little, I will then give you 2 STARS next time !! COME LETS TRY !!! We are paying for it, I think we deserve it !

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jun 2022, 22:48
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team