Box office

Hi<br> <br> 3 weeks ago (21/07) I paid my monthly subscription and paid R157 into my box office account. <br> <br> The following weekend I tried to hire a movie and got an insufficient funds sms. It tried this a few times and eventually paid with my credit card.<br> <br> I then called your call centre (07/08) and the lady advised that the payment was not allocated to my box office account and she had to get her supervisor to do this. I was assured this would be sorted out.<br> <br> On 08/08 I tried to hire a movie, still got insufficient funds sms so I used my credit card again.<br> <br> On 15/08 I tried again, and then got a sms saying I need to register my smart card for box office...<br> <br> I called your call centre 3 times on 15/08!!! the first agent tried to help me but the call was \dropped"... Same with 2nd agent. With the 3rd agent I was so frustrated in having to explain the same long story over again that I hung up. So not only have I lost R157"