MM
Mbali M
1 reviews | Active since Nov 2011
22 Apr 2020, 22:53
Box Office
Hi I hired a movie on Sunday "Blesser " and Monday the movie was removed before i could even watch the movie with family yet i was charged This is pathetic and you call center is telling me to reboot my dstv . Why must i still here movies on box office ?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Apr 2020, 08:09Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Apr 2020, 08:09
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s replyOfficial
23 Apr 2020, 10:44Hi Mbali M, It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on our telephone discussion, we have reversed the charge on the movie that was rented on the 19.04.2020. We have credited the account with R25.00 for your next movie rental.
We apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
As advised on our telephone discussion, we have reversed the charge on the movie that was rented on the 19.04.2020. We have credited the account with R25.00 for your next movie rental.
We apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Apr 2020, 10:44
Official
Hi Mbali M, It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
As advised on our telephone discussion, we have reversed the charge on the movie that was rented on the 19.04.2020. We have credited the account with R25.00 for your next movie rental.
We apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team
As advised on our telephone discussion, we have reversed the charge on the movie that was rented on the 19.04.2020. We have credited the account with R25.00 for your next movie rental.
We apologise for the inconvenience caused.
Kind regards
DStv: Hello Peter Team