Box Office

<p>Last night I wanted to rent Finding Dory. This is my first rental & is free. Sent the sms & everything went well, also received an sms stating "You've successfully rented Finding Dory on the house.Your movie will be available within 5 minutes. If it does take a bit longer,please send us a new rental code via https:\\bo.dstv.com you wont be charged again for the rental". Waited 30 minutes and still nothing. Went into the website & sent a new rental code. Received another sms "your initial boxoffice rental request was unsuccessful.We resent the movie to you at no extra charge". Waited another 30 minutes & still nothing. Called the call centre,explained everything to them. Consultant told me to take out the smart card,take out the lnb cable & switch off the power. After all that time, still can't watch the movie. It still & only gives me the options to "rent now" & "watch trailer". Consultant then told me she will have to escalate the matter to her technical department. Is the technical department going to sort out this problem when I'm not going to be able to watch the movie? </p>