1 reviews | Active since Dec 2014
Bought streaming service 3 days ago, still waiting,useless contact centre agents
Bought your streaming service on the weekend(8th of January) i can see the payment cleared on your side, yet im still not able to watch anything. i paid with a card on your site. I can not get a proof of payment for card payments as standard bank doesnt allow that.
Tried your chat service, 3 agents, the agents take forever to respond, and does not seem to want to help. Keeps asking for POP but as stated multiple times, standard bank can not do that VIA card payments.
Agent also told me my account is not even linked or something. This is nonsense Asked for a manager to contact me, got told to email them instead
I have all chats saved thanks to your chat bot.
easy to take from customers, but not provide the service the customer paid for.
This issue was resolved for a whole 12 hours. The service is back down and says again, you require payment, which was made and proof was sent. How the hell do you guys do business like this?
This issue was resolved for a whole 12 hours. The service is back down and says again, you require payment, which was made and proof was sent. How the hell do you guys do business like this?