ON
O'Brien Nkasha
1 reviews | Active since Jul 2024
15 Aug 2024, 10:14
Bought a streaming service on the 1st of August, till today there's nothing on my profile
I bought a streaming package (compact R399) but my profile doesn't have any channels. I've been sending emails back and forward but no one is able to assist me. i keep getting error code 400 whenever i try to check my profile etc.
Can i please have my money back. Ive sent you my account statement as prove of payment as this was done via capitec pay. The reference reflects as ***. I have no idea what that number is for, even the consultants can't tell. May I please please have my money back
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Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Aug 2024, 10:21Hi O'Brien,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply15 Aug 2024, 10:21
Official
Hi O'Brien,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
ON
O'Brien Nkasha's updateReviewer Update
15 Aug 2024, 10:24And please don't let the response be in two weeks
ON
O'Brien Nkasha's update15 Aug 2024, 10:24
Reviewer Update
And please don't let the response be in two weeks