mM
maud M
1 reviews | Active since Jul 2014
22 Feb 2024, 17:36
Bottom of the barrel service
Another bad review for dstv and this it's for their useless product never in my life have I ever received such toilet based service please listen to the call at this time 17:32 the consultant was very rude refused to ler me speak to any manager because dies not know who he reports to let me sit on a call for more the 12 min with out a solution he just told me that I am suppose to fix the problem myself he can help this is after the previous consultants just rest my show max password with out letting me know anddropped the call ***3 this is the reference number not sure if it's correct show max not working
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
22 Feb 2024, 17:50Hi Maud,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply22 Feb 2024, 17:50
Official
Hi Maud,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
mM
maud M's updateReviewer Update
23 Feb 2024, 12:40Hello Dstv it's day 2 and I still have not been assisted my show max is not working its been de-activated by you please advise how I the customer should resolve this as advised by your call centre after spending 20 mins on a call with your agents I was advised that I need to resolve this myself what nonsense service is this really
mM
maud M's update23 Feb 2024, 12:40
Reviewer Update
Hello Dstv it's day 2 and I still have not been assisted my show max is not working its been de-activated by you please advise how I the customer should resolve this as advised by your call centre after spending 20 mins on a call with your agents I was advised that I need to resolve this myself what nonsense service is this really