JM
Joy M
1 reviews | Active since Jun 2015
20 Oct 2015, 19:51
Botched installation
On Monday 5th of October I had to move my Dstv dish from the ledge to the building roof top .<br> I got a guy called Farai from Dstv planet to do the job for mi at an agreed fee which I paid fully.<br> He did a dodge job he came with not enough equipment .<br> He did not have a meter to test signal strength . Managed to get a few channels on the 1st day n they getting fewer and fewer .<br> I always get E48-32 There is no signal .This may be due to bad weather or faulty connection in the installation !<br> I have called him a couple times and he stood me all the times<br> On my block of flats i stay a few guys also got his business cards and he did them jobs , they in the same dilemma as me<br> I stay in Arcadia Pretoria Crn church n Johan str<br> <br> Getting suspicious of the so called Dstv Planet please put a RED TAG on them <br> Dstv Planet<br> [URL Removed]<br> Head office 325 Sandlwood str<br> Newlands<br> Pretoria <br> Contact +*** Farai<br> +***<br> Multichoice please do a record check on these guys before a lot of people fall victims to these guys<br>
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DStv (MultiChoice)'s replyOfficial
28 Jun 2016, 05:28Dear Joy Munyaradzi
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received.
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Best regards,
DStv (MultiChoice)'s reply28 Jun 2016, 05:28
Official
Dear Joy Munyaradzi
Previous to the 23rd June 2016, our official page at Hello Peter i.e. the MultiChoice page only extracted queries addressed/named under keywords related to MultiChoice. All other keywords/categories e.g. DStv Installations or DStv service were not included in what we received.
We have asked the Hello Peter Team to help us find every single query addressed to us in order to ensure that we receive these in future, irrelevant of the keywords used or category chosen by the customer. We want to be able to connect with all our customers and not miss any concerns raised by you. Your email is part of a batch of queries located and it has reached us extremely late.
We apologise for the inconvenience caused, however according to detail logged on our system, it appears that your query was resolved by one of our alternative DStv Customer Care channels. Please feel free to let us know if this is not the case.
Kind Regards,
MultiChoice - DStv Support @ Hello Peter
Best regards,