Botched account

On the 4th of April I paid R800 for my subs. On the 5th I was disconnected. I called in and was informed that my services were no longer active and were transferred. I disputed this and was reconnected and told that tge problem would be fixed. Long story short, I was disconnected again and called in a few more time after that. On the 13th I spoke to an Elizabeth, by this time I was livid and requested a supervisor. I got Phillip Kekana. He help reconnect my service and promised to escalate and retrieve the call to resolve the issue of the transfer. He promised to get back to me and he never did. <br> On the 15th I called in after I saw on my account that since the 5th, I had been billed for reconnection 3times, prorata subs fees and prorata xtra view fees, all of which should not be on my account because the error was on Multichoice's side. I spoke to Nelisiwe, explained the situation and she promised to put in requests to correct, and she said I should call in after 3pm to verify that they were processed. I did and they were not. Today, 20th April my service was disconnected, again. I called in and was reconnected. I am tired, livid and super fed up with this shoddy service.