AH
Alan H

1 reviews | Active since May 2015

01 Feb 2024, 10:41

Boquet and brickbat for DSTV

Boquet to DSTV for phoning me 2 years ago offering to keep my monthly payment static without increase for 2 years provided I stay with DSTV .Accepted the offer. Brickbat to DSTV for not advising me in advance that my 2 years had ended and that my payment would increase by R150.00/month.As pensioner we have a tight monthly budget and need to readjust the budget to include changes .

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Feb 2024, 11:12
Official
Hi Alan, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team