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Pride M
1 reviews | Active since Feb 2011
06 Aug 2021, 17:22
Bogus Billing,
There should actually be a 0 star that is the appalling service I received from DSTV.They bill incorrectly and then blame the customers for their incorrect billing. This started with the rewards of free subscription for the month of April and messed up their billing since then.Now end of July they load a double subscription for the month of August with no explanation until you query your bill. Their client service is a joke, had to go through 4 avenues to report this and was treated like I'm some ******** who owes them money and used a service without paying. Worst service ever received from dstv.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
07 Aug 2021, 08:11Hi Pride Mokotama ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Aug 2021, 08:11
Official
Hi Pride Mokotama ,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
