Blocked channels

This company is a **** they want me to pay twice because I did pay my bill but they keep on switching off the channels.. I sent proof of payment and they talk like they care about the brand and the name of a company whereas they don't.. **** I've been wasting my airtime trying to fix this but they kept on wasting my time because calling them is waste of time they are bull**** they don't want to do what they were employed for years nxaa