Blinded reply by multichoice

Item: DStv (MultiChoice)
Rating: 1
Author: Frank M

A reply on hello Peter by multichoice was just to blind me and I'm not blinded no one has contacted me ever since and they expect me to the crazy price they want to charge me.

I did not receive any call from them to tell my the reason why I've been over charged when I check on my DStv app it still shows that I owe them,I paid my monthly premium of R110 and still show an amount overdue.

Helpful (0)

Replies (2)

DStv (MultiChoice)'s replyOfficial

01 Jun 2020, 11:25

Hi Frank,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply01 Jun 2020, 11:25

Official

Hi Frank,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s replyOfficial

01 Jun 2020, 15:38

Hi Frank M,

We have tried to call you on ***, with no success.

Please be advised that the account shows that you have two decoders active on DStv Easy view package and two decoders on DStv Access package.

Please explain in detail the query, so that we can assist you.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply01 Jun 2020, 15:38

Official

Best regards,

Blinded reply by multichoice

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