OM
Onalerona M

1 reviews | Active since Mar 2014

13 Jan 2016, 16:21

BLATANT DISRESPECT

Multichoice have been giving me the run around for the last 2 months re a refund of the excess payment I had accidentally made. <br> <br> I was 1st in contact with Nelisiwe Molete who assured me that I would be refunded an amount of R7200 within 14 working days after submitting the necessary documets

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Jan 2016, 09:46
Official
Hello omabuse,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

Best regards,