BG
Bernie G
1 reviews | Active since Feb 2013
14 Nov 2016, 08:39
Blase
<p>Blase - that is what you are! After being a premium subscriber for the past 20+ years, you treat me like Mr Nobody. During all these years, I NEVER missed a payment, nor did I ever pause my subscription. My HD PVR is giving me a hard disk error and I though that it would be a good idea to get it replaced through your price-lock option. Guess what... I do not qualify for your offer - apparently I cannot afford it through your policy rules and company score card. If you say so - now I have cancelled my total subscription with you.</p> <p> </p> <p>Well done DSTV - just another long-time customer lost...</p>
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Replies (2)
DStv (MultiChoice)'s replyOfficial
14 Nov 2016, 09:16Dear Bernie
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply14 Nov 2016, 09:16
Official
Dear Bernie
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s replyOfficial
14 Nov 2016, 16:58Dear Bernie
We have referred your complaint to the PriceLock department for further assistance and resolution. They will contact you directly with your concerns as soon as possible.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply14 Nov 2016, 16:58
Official
Dear Bernie
We have referred your complaint to the PriceLock department for further assistance and resolution. They will contact you directly with your concerns as soon as possible.
Regards
Elna
Best regards,