Blacklisted due to Multichoice Error

<p>I received an SMS in May stating that I owned money on my holiday home smartcard and would be handed over unless paid. I phoned the call cenre 17th May and the lady agreed there was a problem in that they had a record of me phoning to disconnect but the card was never disconnected. The query was to be forwarded to a supervisor. I phoned again on 2nd June to find out if credit had been passed but nothing had happenned. I then get a phone call from ITC saying I have been handed over for collection. I phoned the call cenre again on 7th June and was helped by a very pleasant and efficiant lady Angelique who hopefully has sorted the problem.</p> <p>However this has taken me time and stress. I have insisted that Multichoice contact ITC to have me removed due to Multichoice's error and failure to follow up on my feedback. I await an apology from Multichoice and feedback that I have been removed from the ITC database.</p>