MB
Madre B
1 reviews | Active since Dec 2015
04 Aug 2016, 09:39
BLACKLISTED
<p>I cancelled my subscription with Multichice a long time ago and was I under the impression I owed then nothing as I never received a outstanding account or sms ect. When I wanted to apply for Motor vehicle finance at Wesbank they told me I was blacklisted by multichoice and that they cannot assist me. what was interesting was that an all my credit profiles Multichoise did not reflect.</p>
Helpful (0)
Replies (8)0
Replies (8)
DStv (MultiChoice)'s replyOfficial
04 Aug 2016, 09:50Dear Madre
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
DStv (MultiChoice)'s reply04 Aug 2016, 09:50
Official
Dear Madre
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 Aug 2016, 10:23Dear Madre
Please note that your account is currently outstanding with an amount of R416.40 for services viewed for period *** without payment.
Let us know once you have settled the outstanding amount. We will request for credit update to be done on your profile. It will take 7 working days before the total update is completed with the credit bureau.
Further note that Multichoice does not list customers on ITC but only submits customer's payment records to all the credit bureaus for credit score as per CPA rule.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply04 Aug 2016, 10:23
Official
Dear Madre
Please note that your account is currently outstanding with an amount of R416.40 for services viewed for period *** without payment.
Let us know once you have settled the outstanding amount. We will request for credit update to be done on your profile. It will take 7 working days before the total update is completed with the credit bureau.
Further note that Multichoice does not list customers on ITC but only submits customer's payment records to all the credit bureaus for credit score as per CPA rule.
Regards
Elna
Best regards,
MB
Madre B's updateReviewer Update
04 Aug 2016, 10:29Thank you fo the reply.
Kindly send me a e-mail addres where i can forward the payment to.
Regards.
MB
Madre B's update04 Aug 2016, 10:29
Reviewer Update
Thank you fo the reply.
Kindly send me a e-mail addres where i can forward the payment to.
Regards.
DStv (MultiChoice)'s replyOfficial
04 Aug 2016, 10:41Dear Madre
Thank you for your prompt response.
Please send it to ***. You will receive a case reference number which we will need to trace your proof of payment.
Further find this link on how to pay :https://selfservice.dstv.com/how-to-pay.
Your Customer Number is : ***2
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply04 Aug 2016, 10:41
Official
Dear Madre
Thank you for your prompt response.
Please send it to ***. You will receive a case reference number which we will need to trace your proof of payment.
Further find this link on how to pay :https://selfservice.dstv.com/how-to-pay.
Your Customer Number is : ***2
Regards
Elna
Best regards,
MB
Madre B's updateReviewer Update
04 Aug 2016, 12:11ELNA
kindly note that the e-mail address is not in service...
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
**********
retry time not reached for any host after a long failure period
------ This is a copy of the message, including all the headers. ------
MB
Madre B's update04 Aug 2016, 12:11
Reviewer Update
ELNA
kindly note that the e-mail address is not in service...
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
**********
retry time not reached for any host after a long failure period
------ This is a copy of the message, including all the headers. ------
DStv (MultiChoice)'s replyOfficial
04 Aug 2016, 12:37Dear Madre
The payment does reflect on our end, no need to send the proof of payment.
We have referred your enquiry our finance department for urgent assistance in requesting for credit update to be done on your profile. It will take 7 working days before the total update is completed with the credit bureau.
Feedback will be provided as soon as more information becomes available.
Regards
Elna
Best regards,
DStv (MultiChoice)'s reply04 Aug 2016, 12:37
Official
Dear Madre
The payment does reflect on our end, no need to send the proof of payment.
We have referred your enquiry our finance department for urgent assistance in requesting for credit update to be done on your profile. It will take 7 working days before the total update is completed with the credit bureau.
Feedback will be provided as soon as more information becomes available.
Regards
Elna
Best regards,
MB
Madre B's updateReviewer Update
04 Aug 2016, 12:51Thank you.
MB
Madre B's update04 Aug 2016, 12:51
Reviewer Update
Thank you.
DStv (MultiChoice)'s replyOfficial
04 Aug 2016, 12:54You're welcome
Best regards,
DStv (MultiChoice)'s reply04 Aug 2016, 12:54
Official
You're welcome
Best regards,