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ABDUL-KADER EBRAHIM

1 reviews | Active since Jun 2015

26 Nov 2019, 11:12

#BlackFriday price lock

#BlackFriday I'm a little disappointed in DStv being a customer for years I have 2 explores on my account both or disconnect I decided to get the pricelock deal of R799 i got a ca on Saturday teh guy takes my details and confirm I was approved he takes my banking details and. He talks so fast that I didn't here anything about the delivery and teh call center can't help I just wanted to know were my order is if it's awaiting delivery pending delivery even if it's dispatched and when I'll get it or when it will be dispatched but DStv can't even help with that shocking

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Nov 2019, 11:24
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Nov 2019, 13:56
Official
Hi Abdul-Kader, 

The parcel has been received by the courier company and it is expected to be delivered on the 28th of November. Please note that the delivery can be before the 28th of November, it depends on the number of deliveries that the courier company has to make. 

Regards
Kagiso

Best regards,