EB
Eric B
1 reviews | Active since Apr 2015
17 Jan 2017, 08:50
Bit slow
<p>Adverti*****t about "Price Lock", call a number and we phone back and you get explora, wifi, installation and no increase for 2 years. When you call the number, after some questions it says a person will phone you in 24-72 hours. Now it is 9 days and still no call. Just pathetic</p>
Helpful (0)
Replies (7)0
Replies (7)
DStv (MultiChoice)'s replyOfficial
17 Jan 2017, 09:51Dear Eric
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s reply17 Jan 2017, 09:51
Official
Dear Eric
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Jan 2017, 10:01Good day Eric
So sorry for the delay in this regard. The Price - Lock team will contact you shortly and assist.
We'll follow up with the team and feedback.
Thank you
Girly
Best regards,
DStv (MultiChoice)'s reply17 Jan 2017, 10:01
Official
Good day Eric
So sorry for the delay in this regard. The Price - Lock team will contact you shortly and assist.
We'll follow up with the team and feedback.
Thank you
Girly
Best regards,
EB
Eric B's updateReviewer Update
17 Jan 2017, 11:15Girly
They did phone me but I cancelled the deal. I am an hard of hearing person, she talked to much and did not understand her questions and had to repeat all the time. There was no way I could communicate with her
Eric
EB
Eric B's update17 Jan 2017, 11:15
Reviewer Update
Girly
They did phone me but I cancelled the deal. I am an hard of hearing person, she talked to much and did not understand her questions and had to repeat all the time. There was no way I could communicate with her
Eric
EB
Eric B's updateReviewer Update
17 Jan 2017, 11:42DSTV does not cater for deaf people like me
EB
Eric B's update17 Jan 2017, 11:42
Reviewer Update
DSTV does not cater for deaf people like me
DStv (MultiChoice)'s replyOfficial
23 Jan 2017, 11:26Good day Eric
We hope our mail finds you in good spirits.
We are glad that we could help in this regard and we are always here to assist should you require our help.
Regards
Girly
Best regards,
DStv (MultiChoice)'s reply23 Jan 2017, 11:26
Official
Good day Eric
We hope our mail finds you in good spirits.
We are glad that we could help in this regard and we are always here to assist should you require our help.
Regards
Girly
Best regards,
EB
Eric B's updateReviewer Update
25 Jan 2017, 06:31Girly
I paid R2700 for a new installation and is happy to do so as the installer understood my problem, you not and that is why I cancelled "Price Lock". Multichoice stays one of the worst companies todo business with and unfortunately you are the only one. My future will be internet tv
Eric
EB
Eric B's update25 Jan 2017, 06:31
Reviewer Update
Girly
I paid R2700 for a new installation and is happy to do so as the installer understood my problem, you not and that is why I cancelled "Price Lock". Multichoice stays one of the worst companies todo business with and unfortunately you are the only one. My future will be internet tv
Eric
DStv (MultiChoice)'s replyOfficial
25 Jan 2017, 09:39Hi Eric
We don't like the sound of that. We understand that the Price - Lock team offered to assist but you were no longer interested.
We really apologise for the current experience and wish we can change that in future.
Warm regards
Girly
Best regards,
DStv (MultiChoice)'s reply25 Jan 2017, 09:39
Official
Hi Eric
We don't like the sound of that. We understand that the Price - Lock team offered to assist but you were no longer interested.
We really apologise for the current experience and wish we can change that in future.
Warm regards
Girly
Best regards,