mN
moleboheng N

1 reviews | Active since Oct 2012

19 Jan 2022, 13:53

Billling and competion ****

I won a free upgrade to premium, on the 12th my subcription was deactivated because I did mot pay the Premium amount. I called the call centre an agent did re activate my account, but the bill still states that i owe that amount. its like we are being forced to be on premium. if u say I won y do i have to pay for it

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jan 2022, 15:58
Official
Hi Moleboheng, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

mN
moleboheng N's update27 Jan 2022, 11:57
Reviewer Update
this has not been resolved

mN
moleboheng N's update27 Jan 2022, 11:58
Reviewer Update
still waiting for your reply