bZ
bongiwe Z

1 reviews | Active since Feb 2012

04 Oct 2022, 05:40

Billings and reconnection

I reconnected my DSTV on the 11/09/2022 and I was told to pay an amount of R365 and registered a new decoder. On the 23/9/22 I was disconnected and I was told to pay an amount of R678 .80. Again on the 23/9/22 I received a message to pay R 314.60 still disconnected. 26/9/22 after trying to get help on the app without success I put a complain on hello Peter to date no response 30/9/22 I received a message to pay R593.10. Does this mean I owed Dstv R1951.50 for September What was going to happen if you were debiting from my bank all this money was going to be taken 26/9/22

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Oct 2022, 07:02
Official
Hi Bongiwe Zama, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team