SP
Suni P
1 reviews | Active since Apr 2011
25 Nov 2015, 10:58
BILLINGS ACCOUNTS
I am irate with Multichoice but i will endeavour to remain calm.<br> <br> I had a earlier complaint regarding my bad connection, no call received from them to date and they say they called me!!! no, you did not <br> <br> I am being billed for 2 x amounts (2nd incident) R82.61 of recent and a few months ago another R92 odd amount, not sure of the amount ...why??? what is going on?<br> <br> if i dont pay up, i will be disconnected and of course, reconnection is another R50...is this a business on the side to ****** monies from me????<br> <br> Please please, i would love to disconnect permanently really...
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Replies (1)DStv (MultiChoice)'s replyOfficial
25 Nov 2015, 14:37Hello Sun68,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply25 Nov 2015, 14:37
Official
Hello Sun68,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
