GA
George A

1 reviews | Active since Oct 2017

30 Nov 2017, 13:02

billing/owner changes price log

I have tried all the means and know one came back to me From: George Aschendorf Sent: 29 November 2017 08:46 To: ********** Cc: ********** ********** Subject: RE: FW: FW: TRANSFER OF OWNERSHIP FROM ACCOUNT NUMBER ********** TO ACCOUNT NUMBER ********** 2 Your DStv reference number and query status ********** [# ********** ]

Please since my last email you have not rep**** to my mail And no everything is so **** up that th account and the price look is not correc

I told ypu in the beginning That thisn is going to make bill **** I want to look into this abnd sort all out

REPLY TO MY MAIL OR ON SUTEDAY YOU SEE ME THER AT Y7OU HAD OFFICE AND I WILL MAKE A BIG BIG SEEN Thanks

George Aschendorf Marketing Assistant/Adminstrator To Ana Da Cruz Tel +27 (011) ********** Fax ********** 396 ********** MFP – Woodmead Executives First Floor, Pebble Beach 8, Inanda Greens Business Park, 54 Wierda Road West, Wierda Valley, 2196 www.momentum.co.za

Momentum,a devision of MMI Group Limited,an authorised financial services and credit provider Reg.No. ***

From: George Aschendorf Sent: 17 November 2017 09:30 To: ********** Cc: ********** ********** Subject: FW: FW: FW: TRANSFER OF OWNERSHIP FROM ACCOUNT NUMBER ********** TO ACCOUNT NUMBER ********** 2 Your DStv reference number and query status ********** [# ********** ]

PLAESE NOTE THIS IS REALLY UN ACCEPTABLE THAT NOOEN KNIOWS WHAT TRHB **** MUST HAPPEN OR GOING ON HERE

HOW MANY ****ING EMAILS DID I SEND TIEM AND AGAIN AND EXPLAINE WHA MUST HAPPEN

MY ACCOUNT BY NOW MUST ********** WAS SUPPOSE TO BE CANCELLED BY NOW SINCE THE 06/11/2011 IT WAS SUPPSOE TO BE CANCELLED The balance of the amount I paid in on the 27/11/2017 987.00 WAS SUPPOSE TO BE TRANSFERRED TO MY WIFE ACCOUNT NUMBER 275822

MY WIFE ACCOUNT MUST BE THE ONOY ONE THAT IS ACTIVE . IN MY PREVIOUS EMAIL T TOLD YOU THAT THE BALANCE AFTER TH BOX OFFICE HAS BEEN PAID ON MY ACCOUNT ********** AND THEN TH BALANCE OF +-500 MUST BE TRANSFERRED TO TH NEW ACCOUNT **********

THIS ****ING STUPID PERSON THAT YOU HIRED JUST REP**** THAT I AM OVERDUE OF -+100 RAND CAN SHE NOT ****EN THINK AND INVESTIGATE WHY OR ATLEAST SEND BRAKE OF WHAT HAPPPEN D. WAS SHE NOT TEACH THAT THE CUSTOMER WILL HAVE QUESTION S AND THAT SHE MUST ****ING FIRST FIND OUT WHAT THE **** IS GOING HERE.

SO PLEASE I NEED AND NASWER RIGHT AWAY WITH ALL THE BRAKE DOWS AND ALL MY QUESTIONS MUST BE ****ING ANSWESERDED

VEGeorge Aschendorf Marketing Assistant/Adminstrator To Ana Da Cruz Tel +27 (011) ********** Fax ********** 396 ********** MFP – Woodmead Executives First Floor, Pebble Beach 8, Inanda Greens Business Park, 54 Wierda Road West, Wierda Valley, 2196 www.momentum.co.za

Momentum,a devision of MMI Group Limited,an authorised financial services and credit provider Reg.No. ***

G

From: George Aschendorf Sent: 17 November 2017 07:11 To: ********** Cc: ********** ********** Subject: RE: FW: FW: TRANSFER OF OWNERSHIP FROM ACCOUNT NUMBER ********** TO ACCOUNT NUMBER ********** 2 Your DStv reference number and query status ********** [# ********** ]

PLOEASE NOTE THUIS IS REALLY BULL**** AND I AGOING AGAIN ON TO HELLO PETER

SEE ATATCHED MY LAST EMAIL SINCE THEN YOPU JUST FYUCKING UP EVERYTHING YOU ARE SO ****ING USELESS THAT YOU DO NOT EVEN NOW THE **** IS GOING

EVERYTIMG I HAVE TO EXPLIAN TO OVER AND OVER AND OVER AGAIN

I WANT TO KNIOW FROM WHAT BEFOR YOU GIVE ANOTHER BULL**** ANWSER

MY ACCOYUNT NUMNER ********** S SUPPOSE TO BE CANCELLED AND I PAID 027/10/2017 987.00 On the 06/11/2017 we ask for my account to be close and the explore and had pv to ne transfer over to her name

Then on her account ********** 2 her explore and my explore that is now in her name must be primer and my explore which was change to her name must be the extra view

Which was doen and now in force

TELL ME WHAT THE HELL DID YOU SO THAT I CAN BE OVER DUE OF THE BLOW IONSTEAD OF IN CREADIN OF 500 AND THT MONET MUST BE TRANSFERD OVER TO THE MY WIFE ACCOUNT \i WANT A ****ING EXPLANATION OF TH ****ING TIOM YOU WASTED AND TIME AND AGAIN I TOLD YOU ABOUT THE TIME WASTING TO GET TH ****ING THINGS IN ORDER

I WANT A BRAK STATEMENT HOW COM TO THIS ****INGH SHOCKING ANMOUNT AND THE MONT5H IS STILL NOT IOVER From: Change of ownership ********** Sent: 16 November 2017 21:22 To: George Aschendorf Subject: RE: FW: FW: TRANSFER OF OWNERSHIP FROM ACCOUNT NUMBER ********** TO ACCOUNT NUMBER ********** 2 Your DStv reference number and query status ********** [# ********** ]

Enquiry Reference Number: **********

Dear George Aschendorf, Thank you for your email. Our records indicate that the account of Mr George Aschendorf has an overdue balance of R113.43 not a credit. Should you require further assistance, please do not hesitate to contact us. Kind regards Thandi Sekwati

DOWNLOAD OUR APPS:

SOCIALISE WITH US:

MultiChoice Support Services (Pty) Ltd is an authorised financial service provider. REG NUMBER: *** • FSP LICENCE NUMBER: 44883 • DIRECTORS: FLN Letele, CP Mack, T Jacobs • COMPANY SECRETARY: LJ Klink • 144 Bram Fischer Drive, Randburg, 2194, South Africa PO Box 1502, Randburg, 2125, South Africa • T +27 11 ********** , F+ 27 11 ********** • Call Centre +27 11 ********** This electronic communication and the attached file(s) are subject to a disclaimer which can be viewed at http://www.multichoice.co.za/multichoice/view/multichoice/en/page21855.

--Original Message-- From: ********** Date: 2017/11/16 3:11:26 PM To: ********** Cc: ********** Subject: RE: FW: FW: TRANSFER OF OWNERSHIP FROM ACCOUNT NUMBER ********** TO ACCOUNT NUMBER ********** 2 Your DStv reference number and query status ********** [# ********** ] Please can you advise has the credit value been transferred to from ********** 6 to ********** 2 Has this been done And has the old one been ********** been cancelled Now All I wants is co information and you can on like I musty bag fro a confirmation e George Aschendorf Marketing Assistant/Adminstrator To Ana Da Cruz Tel +27 (011) ********** Fax ********** 396 ********** MFP – Woodmead Executives First Floor, Pebble Beach 8, Inanda Greens Business Park, 54 Wierda Road West, Wierda Valley, 2196 www.momentum.co.za

Momentum,a devision of MMI Group Limited,an authorised financial services and credit provider Reg.No. *** From: George Aschendorf Sent: 15 November 2017 13:55 To: ********** Subject: RE: FW: FW: TRANSFER OF OWNERSHIP FROM ACCOUNT NUMBER ********** TO ACCOUNT NUMBER ********** 2 Your DStv reference number and query status ********** [# ********** ] That has now been done What about the credit value The balance of the mo0ney after the box office amount ha ben deducted must be transferred to her account number ********** 2 Has this been done Thanks George Aschendorf Marketing Assistant/Adminstrator To Ana Da Cruz Tel +27 (011) ********** Fax ********** 396 ********** MFP – Woodmead Executives First Floor, Pebble Beach 8, Inanda Greens Business Park, 54 Wierda Road West, Wierda Valley, 2196 www.momentum.co.za

Momentum,a devision of MMI Group Limited,an authorised financial services and credit provider Reg.No. *** From: Change of ownership ********** Sent: 15 November 2017 13:35 To: George Aschendorf Subject: Re: FW: FW: TRANSFER OF OWNERSHIP FROM ACCOUNT NUMBER ********** TO ACCOUNT NUMBER ********** 2 Your DStv reference number and query status ********** [# ********** ]

Enquiry Reference Number: **********

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Nov 2017, 13:51
Official

Dear George

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Dec 2017, 10:27
Official

Good day Mrs Aschendorf

It was not possible to get hold of Mr Aschendorf and get clarity regarding his billing query.

According to our records, you're a DStv Price Lock Premium account holder. The payment date for your DStv account is on 25th of every month. We received R1200.00 on 29 November 2017 which was transferred to the Price lock account.

Currently, the Price Lock account owes R365.74 and the BoxOffice account owes R210.00. In overall, Mrs Aschendorf account owes R575.74.

Thank you for taking the time to contact us.

Kind regards

Dinah

Best regards,