Billing/Accounts Department is ***********.

My customer number is ***7. From the 15/11/2021, my service gets cut off every two days, despite me not owing anything to Multichoice. Multichoice hasn't allocated payments I've made from May until October. I normally pay a few months in advance, hence I should have credit of at least R23 000. Today, after calling 3 times, one of your agents stopped short of accusing me a ****, simply because I'm a corporate client with my bank and not an SMME, my proof of payment is different from others. please address this urgently and allocate funds accordingly, I have better use of my time than waste 30 minutes of my day every third day fighting with your agents.

my payments are: 1. 29 May 2021 2. 30 June 2021 3. 30 August 2021 4. 29 October 2021

Regards