wB
wynand B

1 reviews | Active since Sept 2011

18 Sept 2015, 11:17

Billing wrong and unable to fix

Cant get there billing right ! And so switching my services off the hole time and charging me for that ! 3 days ago my account was sorted out ! Just to find out this morning i now have to pay 250 again!!! Worst service ever this is going on for months now im tired !!!! Of this incompatance !!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Sept 2015, 08:23
Official
Hello wynandWWM,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team
wB
wynand B's update01 Sept 2016, 15:51
Reviewer Update

And they have done it again !!!! Got sms yesterday saying my acount is behind !