1 reviews | Active since Apr 2010

03 Oct 2016, 00:19

Billing woes

<p>I activated my account during August 2016. The decoded software crashed. I then activated another pvr decoded on a family members name. I have been billed for the faulty decoded for 2.months as well as the pvr decoded. </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2016, 07:55
Official

Dear Dawood

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2016, 12:07
Official

Dear Mr D Mayet

We apologies for the inconvenience caused. We’ve tried to contact you on your mobile number provided, however your calls went straight to voice messages we managed to leave message for you. Upon checking your account we confirm that your account was credited with the amount of R685.00 and the amount was transferred to your DStv Price Lock account. Should you require any further assistance, feel free to contact us.

Regards

Nesta

Best regards,