TL
Taa L

1 reviews | Active since Jan 2013

17 Jun 2016, 14:16

Billing witouth Dstv

<p>Good day</p> <p> </p> <p>Dstv sent me a message saying i have an outstanding balance and threaten to blacklist me if i dont make payement.</p> <p>ok here is the thing!!! 2-3months ago i called the call centre to close my account, the call was logged about mid month to avoid any penalties! all good an well my dstv gets disconnected at month end as i instructed!. today i get this horrible SMS for Dstv.</p> <p>Dear DStv customer. Your account seems to be overdue by more than one month, so please pay R111.26 to avoid a negative credit bureau profile. If youve already made a payment, please ignore this message</p> <p> </p> <p>How i got to the negative balance i have no idea as all payments are made in advance to which i have proof as i do all my payment via eft..</p> <p>Please ensure that this balance is cleared and the account is closed i instructed months ago before i take futher action the NCR for not complying and send sending such threating SMS's </p> <p> </p> <p>i look forward to your response with proof that i have a zero balance at the over priced Dstv service that plays the same **** on differents day</p> <p> </p> <p>Warmest regards</p> <p>T</p> <p> </p> <p> </p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Jun 2016, 14:40
Official

Mr T LEVY

We confirm your account was adjusted accordingly, it is on a zero balance.

Thank you for taking your time to contact us.

Regards

Elna