TM
Tsenolo M
1 reviews | Active since Aug 2019
06 Jan 2023, 08:37
billing unfairness
my services have been off since november, on 21 december i received an sms that 2 debit orders have been unsuccessful and they had to disconnect my services, to stay connected i must pay R402.94, yesterday i made payments amounting to R610 but it is still disconnected and one of the consultants tells me that i must pay R242, i dont understand how it double in such a short space.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
06 Jan 2023, 08:47Hi Tsenolo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Jan 2023, 08:47
Official
Hi Tsenolo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
TM
Tsenolo M's updateReviewer Update
07 Jan 2023, 14:21Still haven’t got help regarding my problem, was told that i will receive feedback its more than 24hours and still no help
TM
Tsenolo M's update07 Jan 2023, 14:21
Reviewer Update
Still haven’t got help regarding my problem, was told that i will receive feedback its more than 24hours and still no help