EF
Euricht F

1 reviews | Active since May 2016

31 May 2023, 09:26

*********** billing team and useless consultants

This is my final review of Multichoice. Please take review of notice of termination of contract. I'm DONE. Spent a few good years with DSTV, but since last year their service is terrible. Spent a few months trying to upgrade to Explora Ultra, sent my cancellation notice and only then it was actioned. It took another few months for the device to be delivered. Fast forward 2 or so month, the billing is all over the show. and no one a DSTV seems competent. Now I'm being charged R 70 for some installation thingie, billed 2 for Disney+ and insurance on 4 devices and just keep getting the runaround because every one I speak to makes up their own rules as they go. I was disconnected 1, and left without PVR over the weekend and once again the billing is not adding up and I'm not forking out anymore cash. Please cancel my subscription at the end of June 2023. I'm not doing this anymore with Multichoice

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply31 May 2023, 10:54
Official
Hi Euricht Fillis, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 
EF
Euricht F's update01 Jun 2023, 13:04
Reviewer Update
Hi, Thank you the callback today (apologies I cut the call earlier) Finally a bill that makes sense. Thank you