AI
Ally I

1 reviews | Active since May 2009

02 May 2020, 04:36

Billing query

Customer number:* ***2

I deposited R60 in advance into my account for May/June however my balance only shows -R34.Please explain what happened to the other R26 as my account was up to date in April/May?

My statement clearly reflects both payments.Please correct my balance.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 May 2020, 08:39
Official
Hi Imtiyaz, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
AI
Ally I's update04 May 2020, 07:50
Reviewer Update
your dstv app still shows -R34 as I type this message on Monday morning 4th May 2020? Why is that?