Billing Problems

<p>I know its end of the year and I'm not expecting phones to answered very fast but I have been battling for more then two hours with DSTV!!!! They have over charged my account by R250 and when I call to find out why no one can give a freaking answer. I called the billing department 3 times holding on for more then an hour NO ANSWER NOW ***!!!! this is not service man. The only answer I get from the stuff is pay the account and sort it out in the new year.. lovely answer </p>