Billing of account and service

26.11 phoned to reconnect services was given an amount of R140 which I paid. Now 02.12 services disconnected being told I must pay another 223. Where does this amount come from. First time I called used my own airtime second time also my own airtime called today using own airtime for something that first I called should have been done correctly. 3 times I'm phoning multichoivr using my own airtime wasting my time to get assistance. Now my airtime is finished still the decoder is off telling me u must listen to the recoding. U do that and I will definitely NOT PAY THE R223 that amount I don't know off. Useless service from consultants inconvience and nobody willing to assist. I WANT THE SERVICES RECONNECTED