Billing nightmare

Angry doesn't even describe how I feel ,I have been having a problem with Multichoice since July 2022 ever since I signed up for price lock for dstv ultra its been a nightmare after another,so in 02 Oct 2022 my services were disconnected due to incomplete installment alright was cool with that n my services were suspended ,31 Oct 2022 I paid R1020 my services were restored until 06 Oct 2022 Boom my dstv is suspended again for a compact decoder which was activated on the 02 Oct 2022 how because my dstv was suspended at the time ,pillar to post with customer service since morning n no resolution, kindly advice wanna cancel my contract with Dstv which steps to follow cause Hai shweem ngi right no energy to fight them anymore