GB
Gary B
1 reviews | Active since Mar 2009
04 Mar 2015, 10:07
Billing issues again
Signed up to explora deal and my account says I owe R59. Not sure why? Please help
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Mar 2015, 21:17Hello Gazza,
The activation from annual to monthly caused an error.
Kindly note that your DPP Explora activation amount only is due immediately for service up until 01 April 2015.
We apologise for the error, your account will be adjusted.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
The activation from annual to monthly caused an error.
Kindly note that your DPP Explora activation amount only is due immediately for service up until 01 April 2015.
We apologise for the error, your account will be adjusted.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,
DStv (MultiChoice)'s reply04 Mar 2015, 21:17
Official
Hello Gazza,
The activation from annual to monthly caused an error.
Kindly note that your DPP Explora activation amount only is due immediately for service up until 01 April 2015.
We apologise for the error, your account will be adjusted.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
The activation from annual to monthly caused an error.
Kindly note that your DPP Explora activation amount only is due immediately for service up until 01 April 2015.
We apologise for the error, your account will be adjusted.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Warm Regards
Kristel
Best regards,