Billing issue and poor service.

Hi there,

Customer ***3. I left the country and made my payment on the 28th of December after requesting my balance of R612. I was then advised to make another payment of R321 which was done for reconnection on the same day. They are asking me today the 06/01/2022 to make another payment of R969. After querying I was advised by an agent to chat with a Finance agent which I never had a chance to talk to being transferred for over 8 minutes no one picking up.

Regards Patrick