AS
Azaan S
1 reviews | Active since Aug 2016
05 Sept 2017, 15:03
Billing Issue
Why is it that when I called in I was given an amount that is due at the end of September yet when I logged into my account via the app it shows a different amount that is due? The call centre agent could not tell me why there is different amounts.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Sept 2017, 15:27Good day Azaan Sewsaran
It is with regret that we learn of your unpleasant experience in dealing with our agents and the level of service you experienced in this regard.
We currently investigating your Billing concerns on your account.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
DStv (MultiChoice)'s reply05 Sept 2017, 15:27
Official
Good day Azaan Sewsaran
It is with regret that we learn of your unpleasant experience in dealing with our agents and the level of service you experienced in this regard.
We currently investigating your Billing concerns on your account.
Feedback will be provided by written or telephonic correspondence as soon as more information becomes available.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,