Billing hell

To fellow consumers (and Multichoice managment), NEVER agree to a debit order with Multichoice. I have been overcharged (in fact more than double my bill) for two months in a row. When you phone the call center for assistance, the agents treat your valid query like a joke, they make you hold on until you run out of airtime or "escalate" your query, never to be heard of again. Multichoice should be ashamed of how they are treating consumers. I am sure I am not the only customer with this issue looking at social media. I am surprised that you think you can still render shocking service in these economical times and wonder how long you think you will keep your doors open.