1 reviews | Active since Aug 2012
Billing for movie error
I hired a movie on 16/12 Annabelle from Box office, the movie only played 35min then it stuck, I contacted the callcentre, they apologized and said the matter will be escalated and resolved shortly, im going to get billed for a movie we couldn't watch? no feedback as yet..spoiled my saturday
Dear Anwar
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Anwar
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good Day Anawar.
As per our telephonic conversation:
We will escalate to the IT team to investigate further regarding the movie only playing for 35 minutes. We will credit back the R35.00 for the rental.
We apologise for any inconvenience that may have been caused.
Kind regards
DStv HP Team
Best regards,
Good Day Anawar.
As per our telephonic conversation:
We will escalate to the IT team to investigate further regarding the movie only playing for 35 minutes. We will credit back the R35.00 for the rental.
We apologise for any inconvenience that may have been caused.
Kind regards
DStv HP Team
Best regards,