GS
Gordon S
1 reviews | Active since Nov 2013
03 Jan 2024, 15:07
Billing for Disney Plus Subscription without Consent
I find it very strange that for the month of January 2024 DSTV have billed me for a Disney Plus Subscription I have not signed up for nor given any consent. Now to top all of this I am unable to Unsubscribe this ******** Disney Plus Subscription via the DSTV Self Help Services nor am I able to Unsubscribe via the Disney Plus Platforms. When calling the DSTV Call Centre my call conveniently gets dropped, now been doing this for 5 times already. This whole thing really disturbing, and it really does seem like DSTV and Disney Pluas is now *****ulently collecting subscription fees from my bank account without my consent.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
03 Jan 2024, 15:12Hi Gordon Snell,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Jan 2024, 15:12
Official
Hi Gordon Snell,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
