GS
Gordon S

1 reviews | Active since Nov 2013

03 Jan 2024, 15:07

Billing for Disney Plus Subscription without Consent

I find it very strange that for the month of January 2024 DSTV have billed me for a Disney Plus Subscription I have not signed up for nor given any consent. Now to top all of this I am unable to Unsubscribe this ******** Disney Plus Subscription via the DSTV Self Help Services nor am I able to Unsubscribe via the Disney Plus Platforms. When calling the DSTV Call Centre my call conveniently gets dropped, now been doing this for 5 times already. This whole thing really disturbing, and it really does seem like DSTV and Disney Pluas is now *****ulently collecting subscription fees from my bank account without my consent.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Jan 2024, 15:12
Official
Hi  Gordon Snell, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,