Billing!!!!!!

Your accounts department is not capable to help me at all. Our package was disconnected because "we did not pay July"

1. How is it possible? You disconnect service If not paid 2. I have paid and sent you my bank statements because I paid via the DSTV app. Your account told me a BANKSTATEMENT is unacceptable. By chance I discovered statements on the dstv app. Guess what? Payment reflects on YOUR statement. 3. We paid the R975 on Saturday to get our service activated. (This was the so called arrear amount). To date NO ONE has rectified it. 4. This morning on the DSTV app I owe you R1490 due by today AFTER PAYING R1800 THIS MONTH?

I want this rectified or else I will approach the news papers...you will be in it AGAIN for your billing issues.....

PLEASE SORT IT OUT. SENDING EMAILS DO NOT HELP!