Billing

Today I was disconnected from DSTV I paid my debit order every 20th of the month, on the 25th I upgraded from DSTV Compact to DStv Premium this was after I already paid my subscription for the month that is before month end. Called and this is what I was given. My charges R431.47 from 25th September to 1oth October and then access fee of R1.04 not sure why than R187.74 from 11th to 17th October no call no sms I was told to pay for the upgrade the day on the compact plus why with this upgrade I was not told my DSTV just get disconnected. May its best to submit to the consumer council they can not explain all the reason for the charges. No wander every body connect to Netflix now I see why may be I must also go the same route after more than 30 years., this show you a pretty picture of DSTV.