BZ
Bongani Z

1 reviews | Active since Jun 2023

20 Oct 2023, 07:44

Billing (Disney+)

MultiChoice is a very bad company which thrives on adding Disney+ without one's consent. Who will foot the bill? Mind you, it's not the first time and every two months I have to call and complain.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Oct 2023, 09:08
Official
Hi Bongani Zondi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Oct 2023, 19:41
Official
Hi Bongani Zondi, 

At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.   

Please be advised that Disney+ was part of a promo we have been running. The services was fully discounted meaning that you do not pay for it. 

We have cancelled Disney+. 

Kindly note that you will pay the normal susbcription of R479.00 on the 31 Oct 2023.

Kind regards, 
DStv: Hello Peter Team 

Best regards,