Billing Departments affects credit history - ***** the client's queries

<p>i received an sms stating that i needed to pay 900 odd rand because my debit order was returned. I checked my bank statement and the May debit order DID go off.</p> <p>I phoned to query and the woman was unable to assist. I raided a query and received a case number on 7 June. No response. 2 days ago i emailed again - still no response.</p> <p>yet I am now listed on Transunion as having my account 30 days in arrears!</p>