EF
Euricht F

1 reviews | Active since May 2016

30 Jun 2023, 13:13

*********** Billing account

Once again, one month later still battling with the same issues with your accounts department. I was told I had outstanding credit due to the billing departments incompetence. Now, firstly I asked for a debit order to be set up but nothing was debited on the 28th as received. Secondly, I still had to pay almost R 700 yesterday and this with my downgrade was meant to be lower than R 400.00 but it seems my credit was not consider so in essence I still paid over R 900 for the now the compact packages which meant I could have just stayed on the premuim package. I'm absolutely done with DSTV. Your billing is up to hogwash and I would then rather be back on Premium

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jun 2023, 13:42
Official
Hi  Euricht, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 


Kind regards,
 DStv: Hello Peter Team 
EF
Euricht F's update05 Jul 2023, 11:25
Reviewer Update
To date, no feedback... I cannot do this anymore.