******* billing

I am tired, sick and tired of Mutichoice DSTV. I have been having billing issues with Multichoice for over 2 years now and it seems like every one is unable to sort my query out including supervisors and managers. each time I call their call centers I will be on the phone for more than an hour with the consultants and none of them knows nothing about the reason why my account keeps on being blocked. each time I call they tell me that I have a two year contract for installation, which I know nothing about. And I know for a fact that installation is free. worst part is I was on a two year contract with them which ended in April. the decoders I have are straight from Multichoice I didn'y buy from the shops yet they are telling me about installation contract. furthermore they have included Disney+ on my account which I did not ask for and it was never active on my side and yet they are billing me for the subscriptions. I don't even know how my account is billed because the account keeps on going up every month. I get no help from Multichoice with regards to the standard amount payable on my account.

Can someone please assist me in getting through to top management who will be able to help me sort out my billing problem.

Unhappy customer