Billing 935 for compact plus for August what the hell.
On the 24th of August I paid an amount of R650 for my compact plus subscription and yet my account was short with an amount of R285. Which I don't understand because the amount for a compact plus is r520. Yes I activated the compact plus in July but his doea not mean I should b charged a whole R935 for August this is a price for a premuim subscription. Something is wrong on the billing and I want a detailed breakdown because the same thing happened in May as well. We cannot b ripped ofd by multichoice in these hard timea cause we really don't have a choice for a better supplier. I want this checked and feedback given cause calling the call center is a waist of time and money cause they don't even know how their billing system works. U can hold on for over thirty min while someone goes to check with a supervisor and still does not know what they r say or doing. What kaak service for the money we pay really.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
