BILLING

Item: DStv (MultiChoice)
Rating: 1

I am really shocked at DSTV services, I am still waiting for a call/feedback that I have logged last month, now I am being double billed for their incorrect system issues they had and didn't have the Audacity to advise us that they are having system glitches now we need to pay for their mistakes, no wonder people are leaving dstv for netflix & other services, can I be contacted and this be resolved

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

29 Jul 2021, 13:37

Hi Meagan,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

DStv (MultiChoice)'s reply29 Jul 2021, 13:37

Official

Hi Meagan,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

's updateReviewer Update

01 Aug 2021, 10:28

3 days later and no phone call or feedback from DSTV, this is so shocking from DSTV , as I am still waiting for feedback from the 2nd June , I will probably get feedback next year this time

's update01 Aug 2021, 10:28

Reviewer Update

3 days later and no phone call or feedback from DSTV, this is so shocking from DSTV , as I am still waiting for feedback from the 2nd June , I will probably get feedback next year this time

's updateReviewer Update

01 Aug 2021, 10:30

DStv (MultiChoice)'s reply:
02 Jun 2021, 14:25

Hi,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

's update01 Aug 2021, 10:30

Reviewer Update