Billing

Worst Service ever!! How can a client be given an increase of more than R300.00 without any notification. I almost died when my debit order went off an amount of R925 from R682.00 a month. How did my premium jump to be so high without any notification. Paying for the same repeated shows why am I paying so much! How can a DSTV increase be more than R300.00 without the client being informed?? DSTV is the worst provider ever! All you are good at is taking money for the same repeated shows every month. I need an answer cause your call centre is just a waste of airtime!! The agents are clueless the only thing they are good at is placing a client on hold for more than 10minutes. A need a written notification that I was informed about the R300 increase & I want my fees to go back to its original premium. Imagine! Paying R925.00 for a Compact package!! What world does DSTV live in??